Whether you’re a first-time RVer or an experienced one looking for your next unit, it’s important to choose the right RV dealership. Before buying an RV, there are many decisions, like which RV suits your personality, what your budget is, and whether to buy new or used.
We often forget an important factor in our decision-making – where you buy your RV.
Not all RV dealerships are created equal, and there are often many to choose from, like right here on Vancouver Island.
Here are the top five things to look for in an RV dealership.
1. Customer Service Is Important To Them
Excellent customer service is vital for any business, especially an RV dealership, since you’ll communicate with them years after your purchase. You want the dealership you choose invested in you just as much as you’re invested in your new RV.
Find an RV dealership that is open to all questions and transparent throughout the buying process. At a premier RV dealership, staff should be able to remember your name, your RV’s make and model and even your dog’s name.
TIP: Find an RV dealership that treats you like a member of their family.
2. They Work With Trusted Manufacturers
Top-tier manufacturers will only choose trusted dealerships to sell their RVs. This is because choosing the right RV dealership adds value to their brand. It’s the same the other way around.
Look for a dealership that sources RVs from manufacturers who produce safe and modern units sold at reasonable prices like a premier brand like Jayco RV.
TIP: Find an RV dealership that prioritizes quality over the quantity of their units.
3. Experienced Team Of RV Professionals
RV knowledge is one thing, but expertise is another. Find an RV dealership with good knowledge of the industry and decades of experience. Don’t rely on a number, either. Another way to find out an RV dealership’s level of expertise is by asking them questions about their RVs and the services they provide. You’ll know right away if they know what they’re talking about.
TIP: Find an RV dealership with professionals that know the inside and out of the RV industry.
4. One-Stop-Shop RV Service Department
The more services a dealership offers, the better. This speaks to their range of skills and their expertise in the RV industry. You’ll be visiting this dealership a few times a year, so before buying your RV, make sure they offer all the services you need no matter the season.
And don’t forget storage! Find a dealership that offers the flexibility to store your RV for short and long term periods of time. Store your RV with a dealership you trust so you can ensure your RV is in good hands and ready for you when it’s time for your next adventure.
TIP: Find an RV dealership that provides all the services you need so you can hit the road with confidence.
5. Great Owner = Great RV Dealership
The mark of a great RV dealership is not just about what they sell or how well their services operate, but who owns them. Does the owner have passion and enthusiasm for their work? Is customer service important to them?
Those values will be reflected onto their staff who will be dealing with you on a regular basis. If you can, get to know the owner of the RV dealership you’re interested in. It may be harder to do that with a larger RV dealership, but with a smaller RV dealership, you’ll typically find the owner on the lot and ready to answer your questions.
FINAL TIP: Find an RV dealership run by people who genuinely love this business. You’ll want to buy what they’re selling.
Now you’re ready to find the perfect RV dealership! Buying an RV is a big investment. We recommend you take your time to find an RV dealership you trust.
Choose Big Boy’s Toys For Your Next RV
Are you looking for an RV dealership with all the five qualities you need? You’re looking at one. Big Boys Toys RV is an award-winning family dealership in Nanoose Bay with more than 40 years of experience in the field.
We offer a wide range of services and have helped hundreds of families and individuals find an RV to make new memories. Send us a message, give us a call or just drop by, and our dedicated team will be pleased to serve you.