You are here > About Us > Testimonials

What BBT customers have to say...

TO ADD YOUR STORY, EMAIL RVSALES@BIGBOYSTOYS.CA 

-----------------------------------------------------------------------------------------

We wanted to send you and all of your very professional staff, a deep felt thank you for all your help and service on our recent purchase of our new Jayco Swift bunkhouse travel trailer. We are thrilled with it and we felt very taken care of by Kevin, Ken, Larry, and Ian, with all the time and effort involved in purchasing our trailer. Then when it came time for the inspection and walk through, we had a fabulous time with Doug, who showed us all that one could know about our new trailer!  He answered all of our questions and he had a lot of good tips that we didn’t even think about, that will save us a lot of problems in the future.  What a great team you have! Barry was also so helpful in the parts department. We were thrilled with all of your service and will recommend your Business to everyone, as well as of course how wonderful out trailer is!

Thanks again! We will go out and enjoy our bottle of wine this weekend camping!  We will see you soon for more goodies out in the parts store.  Cheers, Frank & Lillie

-----------------------------------------------------------------------------------------

Mark once again we want to tell you how pleased we are with our PleasureWay and to compliment both you and Larry Polnick for your courtesy and interest in making our purchase a great experience. Any time we need supplies or help we will certainly be in touch with you. All the best -- Martin and Joyce

-----------------------------------------------------------------------------------------

Hi Mark, Just wanted to thank you for everything. The trailer is all parked and we are going to be loading it up this weekend so it is ready to go on its first (for us!) trip. Hope you enjoy the rest of your summer -- Brenda, Greg, Caitlin and Brianna

-----------------------------------------------------------------------------------------

Rob and I would like to thank you for today's visit- it was nice of you and your team to spend the time showing us a few things and going over other different parts of this 5th RV venture! Please thank Larry and Kevin for us! -- Judy and Rob

-----------------------------------------------------------------------------------------

We just purchased our first RV and Mark at Big Boy's Toys made sure that no questions were left unanswered.  New to the RV world, he was excited to show us around and spent hours helping us find what we were looking for and explaining it all thoroughly.  Mark's knowledge, honesty and consideration to what we were wanting, plus his genuine pride in the product, made our decision less difficult.  We were overwhelmed by the family atmosphere and hospitality of the team at Big Boy's Toys and would highly recommend making their business a priority when on the Island. -- Craig and Shirley

-----------------------------------------------------------------------------------------

For several years we have been looking forward to a cross-Canada camping trip. As we planned our trip last winter, one of the decisions we made was to upgrade our travel trailer. We headed down to the RV show and were very impressed with the personal attention we received from Kevin at the RV display and especially liked the Travel Trailers set up for the show. We decided to buy one.

To add to the excitement of purchasing a new trailer, we were surprised a few days after the show to get a call and say we were the winners of a box at a hockey game! We, and a bunch of our family and friends, joined Kevin and the General Manager to enjoy a great evening of fun, food and drink.

They were excited for us and really went out of their way to ensure everything was in order with our trailer for our big trip. They did not disappoint us and we enjoyed three months of wonderful camping across Canada. The trip was everything we had ever hoped for and more...

We arrived home and returned with a few warranty items that came up on our trip. Again, they made sure that everything has been fully taken care of to our full satisfaction.

We will enjoy our new travel trailer for many years to come and we are very glad to know that Kevin will be there to ensure our trailer is always ready to go when we are.

Thanks so much. Roger and Joyce

-----------------------------------------------------------------------------------------

To Kevin,  Just a quick note to let you know how very much we enjoyed meeting you and appreciated the wealth of information that you shared with us regarding trailers.  Trailers are a new experience for Allan and I and you have made it an enjoyable learning experience. 

You went above and behond the call of duty by giving us the information we needed to make a better decision in the purchase of our first trailer.  We will highly recommed you and Big Boy Toys to anyone who is looking for an good experience in purchasing a travel trailer.

Sincerely, Allan & Joyce

  

Script Injector

  
BIG BOY'S TOYS LTD. | 1421 E. Island Hwy | Nanoose Bay (Parksville) | British Columbia | Canada V9P 9A3
PHONE: (250) 468 1500 | FAX: (250) 468 1593 | Toll Free: 800 492 2869 | Email Us