Big Boy's Toys is Vancouver Island's only Jayco Dealer
We stand behind our vehicles 100%
We have factory-trained & qualified RV technicians
We have 7 industry-leading RV brands from which to choose
We have been in business nearly 30 years
We have been in the same location for over 10 years
We have 4 factory-trained and certified sales professionals
We have 4 full size service bays
We have a Sealtech machine, which finds leaks before they turn into major water damage
We are an authorized warranty service center for Roof Air Conditioners
We are an authorized warranty service center for Atwood Jacks and Appliances
We offer interior fabric protection
We offer exterior paint/fiberglass protection
We offer Coach-Net, a Roadside assistance/Technical assistance coverage
We have a five thousand sqaure foot service centre
We have a large parts and accessories store - 2000 square feet!
With every RV purchased our customer receives a 3 night vacation at a nearby luxury resort site
Our highly dedicated factory representatives are always available and willing to help with your problems, questions, or concerns
We have been a family-owned and operated business for over 30 years
At Big Boy's Toys, we give you true personalized care. You are not just a number
Our general manager is factory trained, certified, highly dedicated, and available every day
Our 20+ full-time employees are working every day for you
Every new recreational vehicle purchased receives one of the most comprehensive and complete new vehicle preparations in the Island area
Every customer who purchases a new or certified used recreational vehicle receives a complete product demonstration and orientation at the time of delivery
We fill your LP tanks before you pick up your unit
We have the access to older and obsolete parts to keep your RV going
We have a full-time, professional service advisor to serve you
The owner, Ian Moore, is in the store to lend a hand
We are an authorized Norcold Refrigerator warranty service center
We are an authorized Dometic Refrigerator warranty service center
We are an authorized Hydro-Flame Furnace warranty service center
We are an authorized Suburban warranty service center
We are an authorized Coleman Air Conditioning warranty service center
We are an authorized Magic Chef warranty service center
We have a full-time, dedicated service writer to help with your service needs
We provide service calls to area campgrounds for our valued customers
Our Toll-Free number, (800) 492-2869, is good throughout Canda so you never need be out of touch
We are available on the internet at www.bigboystoys.ca
We have an easy to find location on a major highway
We can provide delivery of your new RV to any area campground
Our sales showroom is open 7 days a week
We have product video presentations for your convenience
Our parts and service department is open six days a week
We have a friendly and efficient office staff to handle any administrative needs
We can make all of your financing arrangements on site
We have access to all industry-leading as well as local finance sources to find your best purchase options
Trades are always welcome (even two or three for one!)
We have the ability to structure individualized purchase programs
We have both in-house and vendor warranties available for most units
We have local insurance reps who come see you here instead of you having to go find them
We are an authorized vendor for all major parts and accessories manufacturers
Credit insurance is available on all eligible loans
We have complete hitch installation and service capability
We have a customer waiting area with refreshments
We have been awarded Jayco's Gold Circle Award for the last four years
We retain all sales and service records for ready reference
We offer complete detailing for your RV at a nominal fee
With every purchase, you receive an exclusive lifetime membership in the "RV Care Service Network"
We have the industry's best customer-tracking system for maximum customer service
Customer satisfaction is always our top priority
We have a large parking area for easy drive-in access
We are open six days a week winter, seven days a week in spring, summer and fall
Shopping and dining areas are conveniently located nearby
Pickup and delivery arrangements can be made with both our service and sales departments
Road tests are available to all qualified purchasers
We offer a smoke free environment
Product literature is always on hand
Our salesmen will always give you the time you need to make you comfortable with your purchase decision
We have a full-time, dedicated cleaning staff to deliver your unit in true "showroom" condition
We have a secure, locked parking area for both service and sales units
We have a full-time, professional parts manager to serve you
We boast a relaxed, friendly atmosphere
We will work as hard as we can to earn your business
We have our pre-owned inventory posted on our website for your convenience.
Our units are open for you to browse through at your leisure